FAQ

Our soft toys cater to a wide range! We offer age-appropriate options for  babies from 3+ months (with embroidered details for safety) to cuddly companions for adults. Always check the recommended age range of the specific product you’re interested in.

Keeping your Ashdan toys clean and cuddly is easy, just follow these quick steps! Fill a sink with cool water and add a tiny amount of mild detergent. Gently swish the toy by hand, avoiding scrubbing. Rinse thoroughly with cool water and air dry completely. Spot clean small messes with a damp cloth and mild detergent. This gentle routine keeps your Ashdan toys soft and cuddly for playtime!

Head over to our Accessories section! You’ll find a variety of fun add-ons to personalize your soft-toys, like removable outfits.

ZERO! We deliver smiles straight to your door, for free!

 We accept returns within 7 days from the date of purchase

Refunds are processed within 7 to 10 working days after we receive your return.

Absolutely! We prioritize safety and use only high-quality, non-toxic materials that meet or exceed the strictest safety standards. Our soft toys are  BIS approved and also rigorously tested to ensure no small parts can detach.